< Back

Private Sector

Genisys Limited has a dedicated Corporate team that understand the needs of the corporate market place and the expectations of an effective IT Infrastructure. Our close working relationships with market leading manufacturers ensures we provide the right solution first time. Genisys has experience in sourcing obscure products and software that can make the difference to the running and managing of the IT infrastructure. Our knowledge and expertise allows us to advise on building future proof network infrastructures that will support technologies such as IP telephony, content delivery, load balancing and web caching services. Our corporate teams are allocated to two distinct corporate sectors :-

SME

We have dedicated account managers for the SME market (250-500 employees) who fully appreciate the IT challenges that smaller businesses face. We have a range of solutions and services aimed specifically at this sector, which will enable these customers to build scalable, reliable IT infrastructures. An effective IT strategy can help smaller businesses compete with their larger competitors—crucial in today's increasingly competitive marketplaces.

Enterprise

We have highly trained teams specifically working with Enterprise clients across the United Kingdom and mainland Europe .

Beyond the independence and unrivalled turnaround time on quotes and orders, the biggest strength of the Genisys Enterprise Team is the expert knowledge and enthusiasm shown by our people.

Telephones are answered promptly, in person, by dedicated account managers who act upon what they promise. When they are not available, back-up account managers who know your account and can identify solutions take over. Whenever you call, whatever the question, our people will ensure they act in your interests.

Genisys clients are regularly advised on:

•  Complete PC consultancy and implementation

•  IT Infrastructure consultancy and design

•  Network and server security consultancy

•  Network & communications design and implementation

•  Server configuration and optimisation

•  Application image design and management

•  Project management

•  Hardware and software upgrade consultancy

•  Lifecycle management

•  Mobile/remote user connectivity

•  Data storage, back-up and high availability

We are fully aware of the increasing pressures on the Corporate Enterprise.

Beyond the emergence of higher-level and longer term IT concepts, many other forces are driving organisations to re-assess the way they utilise and deploy IT assets:-

•  The need to maximise ROI from IT investments

•  The desire to cut costs, including off shoring

•  Improving application performance

•  The need to improve scalability without massive and disruptive overhauls

•  The imperative need to support greater mobility and ubiquitous access to information and applications

•  The movement away from monolithic applications to Web-enabled applications and service-oriented application design

•  The need to improve manageability and reliability, as well as to ensure business continuity in the face of disasters or threats to IT assets

•  The urgent requirement to embrace a more holistic approach to securing information and resources

•  The importance of upgrading intelligently

•  Meeting the growing demands of regulatory compliance

We can advise on and help address these important issues.

As a Genisys client, you will have access to our Technical Support Department.

Pre-sales technical specialists

Genisys has a dedicated internal resource of accredited pre-sales Product Specialists, positioned to provide a service to both internal staff and customers. The pre-sales product specialists can discuss, evaluate and spec your solution, whilst also sourcing products at the most competitive prices.

Post-Sales technical specialists

To support you with your IT procurement, Genisys have a dedicated help desk to deal with any technical advice you may require from 'how do I do that'? to support / confirmation on configurations. Enterprise customers also use our Vendor Warranty management service. We deal with warranty issues, saving you the time and hassle of chasing up support calls and vendor engineers.

The Genisys helpdesk is a resource available to all Genisys Enterprise customers -offering you the peace of mind that a team of people will be ready to help if queries or problems arise with your solution.

Our Enterprise Account Management, Technical Pre-Sales and Technical Consultants can also help you initiate technology change within your organisation. Mindful of your key operational objectives to either reduce cost or increase productivity, we will ensure our Enterprise customers receive expert, impartial advice which is independent of manufacturers and vendors. This is our value proposition.

As an Enterprise customer of Genisys, we can advise and support you in the following areas:

•  Infrastructure Design

•  Backup and Archiving – Storage Audits

•  SAN & NAS – Storage Audits and Reporting

•  System Sizing and Performance Analysis

•  Procurement

•  Database Server Systems

•  Web Server Systems

•  Config / Proof of concept / Installation

•  Technology Roadmap Updates

•  Emerging Technologies

•  Software Licensing Compliancy

Genisys customers benefit from a unique industry viewpoint on emerging trends and technologies. This enables you to better plan and execute I.T. technology change and ensure that it produces maximum business benefit – at the best economic rate.

 

< Back