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Technical Zone

To answer any of your technical questions we recommend our team of support-engineers. We like you to contact us to make sure you receive the exclusive help of our technical support-team. We thank you for your cooperation.

For frequently asked questions (before contacting the Customer Care Center) please consult the following section:

For the latest drivers / patches or PDF-Manuals please go to:

   Downloads

For quick answers / material documents:

   Documents and How To's

Should you need a backup copy* of an owned / registered piece of software:

   Software

*All software is a copy from the manufacturer and you MUST be legally entitled (via registered ownership of the full copy) to a backup copy.

Genisys has technology specialists in house. Every member of our technical team works with the Sales Account Managers from initial customer interest through to completion and after sales support.

We believe this to be the best way to exactly meet our customers requirements with the best possible solution.

One of Genisys' strong points is the number and level of manufacturer accreditations held, this is no accident, our engineers are self motivated to seek recognition for their will to find out how best to resolve a technical issue or requirement. We have dedicated product specialists both in the sales and technical department. These specialists learn in tandem in order to reach excellent pre-sales and post-sales knowledge at the same time in order to bring new breed hardware and software to our customers as soon as possible. This too helps demonstrate our ongoing push to be a cut above our competition.

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